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Student support services

The University of Divinity Student Support Services Policy advises students to ensure their course advisors are aware of their needs, to participate in orientation events and to avail themselves of student support services recommended by their College.

Orientation

ALC holds an annual orientation week for all new on-campus students. The orientation program covers various aspects of study and life at ALC. Students who study by other modes are provided orientation to study through other means. See the current orientation booklet on the handbooks page and the program on the Calendars and timetables page.

Academic support services

Course planning

Unit support

  • Your lecturer is contactable via email or phone for discussion about the unit content, resources and assessment.
  • Also see information about textbooks and resources at Student essentials.

Library

  • The ALC Library has a wide range of print and electronic resources. You can search the catalogue or email library staff for resource and research help.
  • You can also access databases, journals and e-books through the UD Library Hub and some additional resources through ALC e-resources.

Study skills

  • During the first semester of enrolment, on campus students are provided with opportunities to develop study, research and writing skills.
  • The ALC style guide Write On! includes guidelines for the presentation of assignments.

Mentoring

Technical

  • See On campus study for information on ICT facilities at ALC.
  • Go to ARK student support for advice, or email ARK@alc.edu.au if you are having difficulties using ARK.
  • For help with student email issues and using Office 365 see student email.
  • For access to your enrolment data and results go to TAMS, UD’s student record system.

Health and well-being

Accommodation

Emergency

Hospitals

  • Royal Adelaide Hospital, Port Road Adelaide SA 5000, (08) 7074 0000

Doctors

Legal aid

Counselling

  • Lutheran Community Care (general and marriage counselling) (08) 8269 9300
  • Lifeline 13 11 14 (24 hours a day)

Pastoral care

  • Community Caregiver Bronwyn Wilkinson care@alc.edu.au
  • Pastoral support Care group leader as advised to enrolled on campus students.

Support for overseas students

Emergency assistance after-hours

  • If you require urgent assistance after hours, please call the University’s after-hours hotline on 1800 775 691.

Public transport

  • Apply to ALC to get a student concession card for public transport.

Maintaining your student visa

  • As an overseas student note the conditions of your visa as well as your visa and passport expiry dates.
  • Please contact us urgently if you have any issues in relation to maintaining your visa conditions which for students on VISA 500 includes your course attendance.

English language skills assistance

Further information

ALC can recommend additional services to students. Refer also to the Policies page for policies and procedures which cover a range of ALC’s responsibilities.

For any additional information, contact the Dean’s office at deans.office@alc.edu.au.